Please read these Terms & Conditions carefully before registering an account or using any service on the 918kaya platform. By accessing 918kaya, you agree to be bound by these terms in their entirety.
In these Terms and Conditions, the following terms shall have the meanings ascribed to them below unless the context otherwise requires:
By accessing, registering on, or using the 918kaya Platform in any manner, you unconditionally agree to be bound by these Terms, the 918kaya Privacy Policy, the Responsible Gaming Policy, and any game-specific rules published on the Platform, all of which are incorporated herein by reference.
If you do not agree to any provision of these Terms, you must immediately cease using the 918kaya Platform and, if you hold an Account, request its closure by contacting 918kaya customer support.
Important: These Terms constitute a legally binding agreement between you and 918kaya. You are strongly advised to read them in full before registering an Account or depositing funds.
918kaya reserves the right to amend, modify, or replace these Terms at any time. Material changes will be communicated to Members via the registered email address or a prominent notice on the Platform. Continued use of the Platform following notification of any change constitutes your acceptance of the revised Terms.
918kaya strictly prohibits the registration and participation of individuals under the age of 21 years. Accessing the Platform if you are under 21 is a serious violation of these Terms and may constitute a criminal offence under applicable law.
To be eligible to register an Account with 918kaya, you must satisfy all of the following conditions at the time of registration and on a continuing basis throughout your membership:
918kaya reserves the right to require documentary proof of age and identity at any point during your membership. Documents that may be requested include, but are not limited to, a certified copy of a national identity card (MyKad), passport, or other government-issued photo identification. Failure to provide satisfactory documentation within the timeframe specified by 918kaya may result in the suspension of your Account and the withholding of any pending withdrawals pending completion of the verification process.
Each Member may hold only one Account on the 918kaya Platform. The creation of multiple accounts by a single individual — whether using the same or different personal details, payment methods, or devices — is strictly prohibited and constitutes a material breach of these Terms. 918kaya employs technical and procedural measures to detect duplicate account creation. Where duplicate accounts are identified, 918kaya reserves the right to close all associated accounts, forfeit any balances held therein, and permanently ban the individual from the Platform.
When registering, you agree to provide accurate, complete, and current information. You must promptly update your account information if any of it changes. 918kaya accepts no liability for issues arising from your failure to maintain accurate account details, including but not limited to failed withdrawals resulting from outdated payment information.
You are solely responsible for maintaining the confidentiality of your Account login credentials. You must not share your username, password, or any two-factor authentication codes with any third party. Any activity conducted through your Account using your credentials is your sole responsibility, regardless of whether you authorised that specific activity.
All financial transactions on the 918kaya Platform are conducted exclusively in Malaysian Ringgit (MYR). 918kaya does not charge members any fees for standard deposits or withdrawals. However, your payment service provider (bank, e-wallet operator, or card issuer) may impose its own transaction fees, for which 918kaya accepts no responsibility.
Accepted deposit methods include Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX (covering all major Malaysian banks including Maybank, CIMB, Public Bank, Hong Leong Bank, and RHB Bank), and VISA/Mastercard debit or credit cards where supported. Available methods may change from time to time at 918kaya's discretion.
Withdrawal requests are subject to the following conditions:
918kaya aims to process approved withdrawal requests within the timeframe published on the Platform, which varies by payment method. Processing times are indicative and may be affected by factors outside 918kaya's control, including your payment provider's own processing schedules.
918kaya may offer bonuses, free bets, cashback, reload offers, and other promotional incentives to Members from time to time. All bonuses and promotions are subject to specific terms and conditions published alongside each offer, including wagering requirements, minimum odds restrictions, game contribution rates, and validity periods. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion terms shall prevail in relation to that promotion only.
918kaya reserves the right to withdraw, modify, or discontinue any promotion at any time without prior notice. Abuse of promotional offers — including but not limited to creating multiple accounts to claim bonuses multiple times, placing offsetting bets to meet wagering requirements without genuine gaming activity, or exploiting technical errors in bonus crediting — constitutes fraud and will result in the forfeiture of all bonus funds and associated winnings, and may result in permanent account suspension.
Bonus funds are not withdrawable until the applicable wagering requirement has been met in full. Winnings generated from bonus funds above the specified maximum win cap may be forfeited. Always review the full terms of each promotion before claiming.
All bets placed on the 918kaya Platform are subject to the game-specific rules and the general sports betting rules published within the respective product sections of the Platform. By placing a bet, you confirm that you have read and understood the applicable rules and that you accept the outcome as final.
918kaya reserves the right to void any bet that has been placed on an event where the result was already known at the time of bet placement, where a technical or pricing error has resulted in materially incorrect odds being offered, or where there is evidence of fraudulent or collusive activity involving the outcome of the relevant event.
Bets that have been accepted and confirmed by the 918kaya system are binding. You may not cancel or amend a bet once it has been confirmed. Any exceptions to this rule (such as cash-out options where available) will be clearly indicated within the Platform interface.
Members are strictly prohibited from engaging in any of the following conduct on or in connection with the 918kaya Platform:
Violation of any of the above prohibitions may result in immediate account suspension, forfeiture of all balances, and referral to relevant law enforcement authorities where warranted.
All content on the 918kaya Platform, including but not limited to the 918kaya brand name, logo, website design, user interface, graphics, game content licensed from third-party providers, text, and software, is the property of 918kaya or its licensors and is protected by applicable intellectual property laws. Nothing in these Terms grants you any right, title, or interest in any 918kaya intellectual property other than a limited, non-exclusive, non-transferable licence to use the Platform for its intended purpose in accordance with these Terms.
You may not reproduce, distribute, publicly display, modify, create derivative works from, or reverse-engineer any part of the 918kaya Platform or its content without the express prior written consent of 918kaya.
To the fullest extent permitted by applicable law, 918kaya shall not be liable for any loss or damage arising from:
In all circumstances, 918kaya's total cumulative liability to any Member in respect of any claim shall not exceed the total net deposits made by that Member to their Account in the 30-day period immediately preceding the date on which the claim arose.
Nothing in these Terms excludes or limits 918kaya's liability for fraud, fraudulent misrepresentation, or any other matter that cannot be excluded by law.
918kaya is committed to providing a safe and responsible gaming environment. We recognise that for a minority of players, gambling can become a problem, and we take our obligations to assist those players seriously. The following responsible gaming tools are available to all 918kaya Members at no charge and without waiting periods:
If you believe gambling is negatively affecting your life, please visit our Responsible Gaming page for further guidance and support resources. 918kaya enforces a minimum age of 21 years without exception.
918kaya reserves the right to suspend, restrict, or permanently terminate any Account at its sole discretion, including but not limited to circumstances where:
Where an Account is terminated for breach of these Terms, any balance remaining in the Account Wallet may be forfeited at 918kaya's discretion, subject to applicable legal requirements. Where an Account is terminated at the Member's own request and no breach has occurred, any verified balance will be returned to the Member's registered payment method after applicable verification procedures are complete.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which 918kaya holds its gaming licence. In the event of any dispute arising out of or in connection with these Terms or your use of the Platform, 918kaya and the Member shall first attempt to resolve the dispute through good-faith negotiation.
If a dispute cannot be resolved through negotiation within 30 days of written notification by either party, the dispute shall be referred to binding arbitration under the rules of the relevant arbitration body designated by 918kaya's licensing authority. The arbitration shall be conducted in English.
Nothing in this clause prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction where necessary to protect their rights pending resolution of a dispute.
918kaya reserves the right to revise, supplement, or replace these Terms at any time. Changes will be effective from the date published on the Platform. Where a change is material — meaning it materially affects your rights or obligations as a Member — 918kaya will endeavour to provide at least 14 days' advance notice via the email address registered to your Account or via a prominent notice on the Platform.
Your continued access to or use of the 918kaya Platform following the effective date of any amendment constitutes your agreement to be bound by the amended Terms. If you do not accept any amendment, you must cease using the Platform and contact support to close your Account.
If you have any questions, concerns, or complaints regarding these Terms or your use of the 918kaya Platform, please contact the 918kaya support team through the live chat facility available on the Platform, or by email at:
918kaya Support: [email protected] (plain text — not a clickable link)
Support is available 24 hours a day, 7 days a week, in English and Bahasa Malaysia.
If anything in these Terms is unclear, reach out to the 918kaya support team before you play. We'd rather answer a question upfront than have a misunderstanding later.